At Magnus Gifts, we want you to be completely satisfied with your purchase. We do not offer refunds, but we accept returns only if you receive a damaged product.

How to Request a Return

If you receive a damaged product, please contact us within 24 hours of receiving your order by emailing us at Inquiry@magnusgifts.com. Include your order details, a description of the damage, and an unboxing video to help us assess the issue.

Return Conditions

We will only accept returns for products that are damaged upon arrival. The product must be returned in its original condition and packaging. Once we confirm the damage, we will send a replacement or resolve the issue accordingly.

Thank you for shopping with Magnus Gifts!